Privacy Policy

Last updated:

13. September 2024

1. Introduction

Welcome to Psychophonetics.com. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://psychophonetics.com , to enroll in or access our courses. It also outlines your rights under the General Data Protection Regulation (GDPR). By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal data:

Personal Data: Information such as your name, email address, mailing address, phone number, and payment details that you provide when you register for an account, enroll in a course, or make a purchase.
Course Data: Information related to the courses you enroll in, including course progress, assignments, assessments, and certifications earned.
Technical Data: Information automatically collected when you visit our site, such as your IP address, browser type, operating system, access times, and pages viewed.
Usage Data: Information about how you interact with our courses and services, including the content you access, features you use, and time spent on the platform.
Communication Data: Any communications you send to us, such as inquiries, feedback, or support requests.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have explicitly consented to the processing of your data, such as when you sign up for marketing communications.
Contractual Necessity: When processing is necessary for the performance of a contract with you, such as when you enroll in a course.
Legitimate Interests: For purposes such as improving our services and enhancing user experience, provided that these interests are not overridden by your rights.
Legal Obligation: When we need to comply with legal obligations, such as keeping financial records for tax purposes.

4. How We Use Your Information

We use the personal data we collect to:

Provide and manage access to our courses and services.
Process your registrations, payments, and course progress.
Personalize your learning experience.
Monitor and analyze usage to improve our courses and platform.
Communicate with you regarding course updates, promotions, and customer support.
Comply with legal obligations.

We do not sell, rent, or trade your personal data with third parties. However, we may share your information with:

Service Providers: Third-party companies that assist us in providing our services, such as payment processors, hosting providers, and email communication services. These service providers are contractually obligated to protect your data and use it only for the purposes specified by us.
Instructors: Course instructors who may need access to certain information to provide course materials, grade assignments, or interact with you during the course.
Legal Requirements: If required by law, we may disclose your information to comply with legal processes, enforce our policies, or protect our rights.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is completely secure.

Under GDPR, you have the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
Right to Restrict Processing: You have the right to request that we limit the processing of your personal data.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at uk@psychophonetics.com. We will respond to your request within the timeframes required by GDPR.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how you use our site and improve its functionality. You can manage your cookie preferences through your browser settings. For more information, please see our [Cookie Policy].

10. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure that the transfer is lawful and that your data is adequately protected, such as by using standard contractual clauses approved by the European Commission.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the site after any changes indicates your acceptance of the new terms.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at uk@psychophonetics.com.